Frequently asked questions (FAQ)
What is Trumpetland?
Trumpetland is the largest community of trumpet players in the world, with over 6,000 registered members. The web site is constantly being updated with all kinds of different contents such as interviews, video lessons, articles, news, job opportunities, information about music festivals and trumpet events, a catalogue of instruments and accessories, used and second hand ads published by trumpetland members…To sum it up: Everything a trumpet player desires.
Is registration with the Trumpetland community free?
What does being a Premium member of Trumpetland consist of?
How can I become a Premium member?
If you are already a registered member, go to preferences in your account and you will find a link to upgrade to Premium.If you aren’t already registered, to register as a Premium member all you you have to do is go to the registration page and select the Premium option when you register.
How do you pay the Premium member fee? Is the payment secure?
You can pay with a credit card or a debit card.
Payment for Trumpetland is completely secure. Our form of payment is certified level 1 (the highest and strictest level) by the Payment Card Industry Data Security Standard (PCI DSS).
Trumpetland does not retain any sensitive data from it’s users.
Is the Premium member fee automatically renewed?
Can I cancel my Premium member subscription?
Yes, the Premium member subscription has no obligation to permanency so you can cancel at any time. It is an easy process, just go to settings in your account and you will see the cancellation option.The moment you cancel your subscription, you are no longer a Premium member and your membership reverts to a regular membership without the advantages of a Premium membership.
Associated Festivals and events
What is a festival or event associated with Trumpetland?
I want to register with a Trumpetland associated festival or event? What do I have to do to receive the discount?
Find the festival or event that you are interested in from the festival and event list. You will see all the information about it, prices (both normal and Premium prices) and a pre-registration button.When you click on the pre-registration button, the organizers of the indicated festival or event will contact you by the e-mail you used for your Trumpetland registration and they will send you instructions for the Premium registration price.
I’m a festival or trumpet event organizer and I would like to advertise in Trumpetland.
What is a Trumpetland associated store?
Trumpetland has agreements in place with collaborating music stores all over the world. Trumpetland Premium members can purchase in any of these stores and receive special discounts.
How can I get a discount from a music store?
First open the Trumpetland catalogue and look for the instrument or accessory that you are interested in purchasing. You will see all the information about it and a simple inquiry form. Select the associated store and click on the button.
When you click on the button, the associated store will contact you by the e-mail you used for your Trumpetland registration and will offer you a 5% discount for that product.
I’m the owner of a music store and I would like to associate my store with Trumpetland.
What does a Trumpetland videolesson consist of?
Who are the teachers?
How much does each videolesson cost?
Each videolesson costs $4.99, but for Premium members the price is only $0.99.
Can you download videolessons?
No, when you purchase a videolesson you get the right to watch it as many times and as often as you want but not the right to download it.Anyway it’s not worth downloading a Trumpetland videolesson as they are extremely large files and there are hundreds of them. It is much better to purchase them for the low cost of $0.99 (less than a cup of coffee) and watch them from any device with an internet connection be it laptop, smart phone or tablet. Nowadays everybody is connected everywhere!
How many times can I watch a videolesson that I purchased?
Is it free to publish ads for secondhand products in the Trumpetland marketplace?
Please take into account that normal members can only publish one ad with a limit of one photo and a time limit of one month until the ad is removed.
If you want unlimited ads and all the photos you want as well as no time limit then you have to be a registered Premium member.
Is there a commission charged for each item sold in the Trumpetland Marketplace?
If I advertise in the Trumpetland Marketplace how can interested parties contact me?
I saw an ad that interested me in the Trumpetland Marketplace. How can I contact the person responsible for the ad?
Are there advantages to selling things secondhand in the Trumpetland Marketplace?
Yes, firstly Trumpetland is the largest community of trumpet players in the world which means that thousands potential buyers will see your ad.
Secondly, for each thing that you sell and the buyer validates the purchase, you will receive 1,000 TrumpetPoints in your account, these can then be exchanged for gifts, special discounts and other benefits.
The only condition to receive the 1,000 TrumpetPoints is that the purchaser be a Premium member.
I sold an article in the Trumpetland Marketplace. How can I receive the 1,000 TrumpetPoints?
- Once the purchase is completed, tell your purchaser to go to the ad of the article that they bought and click on the “Validate Purchase” button.
- When the purchaser has validated the purchase, you will receive a confirmation link to the e-mail address with which you registered in Trumpetland. When you click on this link you will receive the 1,000 TrumpetPoints in your account and your ad will be eliminated from the Trumpetland Marketplace.
The only thing you have to take into accounts is that only Premium members can validate a purchase, that is why we recommend that you prioritize your sale to Premium members.